ClassLink - Troubleshooting

This article covers some of our most common questions we receive from ClassLink users. Additional questions can be directed to .

My student is rostered, why can't they log in through ClassLink?

1. Check if the student was added to the roster in ClassLink and shared to Studies Weekly, not just added to the Student Information System (SIS) data.

2. Check when they were added to the roster. Were they added after last night's sync? (Remember, we sync your roster data on a nightly basis).

3. Contact your district rostering administrator. They will need to log in through their rostering admin account, to check if the most recent sync was successful. If the sync failed, they can reach out to

Why can't our teachers invite co-teachers into their classroom?
Teachers, students, and classrooms created through automated rostering can only be updated through the ClassLink rostering system. If a rostered teacher tries to invite a teacher to their rostered classroom, the new teacher won’t be able to join. They need to be added as a co-teacher of the classroom on the ClassLink roster.
Why do my students see classes that aren’t from Studies Weekly in their account?
If your students see other classes besides your Studies Weekly classroom, it is because your district rostering admin shared this information in their Student Information System (SIS) rostering data given to Studies Weekly.
To avoid this, district rostering admins use ClassLink’s filtering options to narrow down what they are sharing. They can filter the shared data to remove classes, teachers, and students that will not be using Studies Weekly. That way only Studies Weekly classroom information will show on student accounts. If the roster data is not filtered, students may be added to multiple classes that are not utilizing Studies Weekly publications, such as Math, Gym, etc.
We have 3 different Studies Weekly Applications in ClassLink. Which one should I use to log in?
The Studies Weekly 3.0 Oauth 2 app with the blue logo is the current application your district should use for single sign-on.

 Troubleshooting Help

If these specific questions and examples did not address your issue, please reach out to