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- Clear your cache and cookies. Click here for instructions on clearing your cache.
- Restart your browser (make sure to close all Chrome windows)
- You may need to whitelist a couple of websites. Your school's IT department will need to whitelist the following:
If you are still experiencing problems, please contact customer support at 866-311-8734, firstname.lastname@example.org or click on Create a Support Ticket in the upper right-hand corner of this page.